John T. Marcante is Vanguard’s chief information officer and managing director of Vanguard’s Information Technology Division. Vanguard is the world’s largest mutual fund company with more than $2.6 trillion in global assets under management. Mr. Marcante oversees all aspects of Vanguard’s worldwide technology agenda to serve clients and manage investments.
Mr. Marcante, with more than 26 years of experience in the business and technology fields, joined Vanguard in 1993. After serving in a number of leadership roles throughout the company, he returned to the IT division in 2012 and was named Vanguard’s chief information officer and managing director. From 1998 to 2001, Mr. Marcante led Vanguard’s Institutional IT organization, supporting Vanguard’s Institutional Investor Group, which serves institutions, such as endowments and foundations, and is a leading provider of company-sponsored retirement plans.
Shortly after September 11, 2001, Mr. Marcante became the head of Global Technology Operations, focusing on data center management and disaster recovery. He was responsible for building out and managing Vanguard’s global infrastructure. From there, Mr. Marcante moved from IT to lead Vanguard’s Unmatchable Excellence program in 2004, where he managed Black Belts throughout the company with the chief purpose of creating an internal Six Sigma and Lean consulting organization focused on helping Vanguard’s businesses achieve their strategic goals. The following year, Mr. Marcante rotated to Vanguard’s Advice Services organization, where he managed CFPs (Certified Financial Planners) with the mission of re-engineering how Vanguard serves clients with financial advice.
In 2006, Mr. Marcante assumed leadership of Vanguard’s Asset Management Services and the Flagship group, which serves high-net-worth individuals. He led a major effort to reinvent the Flagship service model to maximize client loyalty. Mr. Marcante began his IT career at General Electric in a two-year Info System Management program and held various leadership roles while there. He earned his B.S. from The Pennsylvania State University and an M.B.A. from Saint Joseph’s University.
FOX 2014 INFORMATION TECHNOLOGY LEADER AWARD