Ryan Caplan
CEO and Founder, ColdLight Solutions, LLC

Know Thy Customer: Next-Generation Techniques for Turning Big Customer Data Into Action

Companies leading the charge in competing with analytics, make data-driven decisions part of their daily practice. But they need to discover, interpret, and respond to key data patterns quickly and intelligently.  Identifying key (and potentially non-obvious) relationships and trends allow the business to rapidly respond to changes in their customers’ needs and behaviors. Come to this session to see how some great companies are creating a core competency around big data analytics with a blend of machine learning technology, cloud computing, and business process under the economic constraints of smaller headcounts and limited budgets. We will explore the next-generation techniques and technologies that today our business leaders are using to create data-driven product strategy and customer-level insight from petabytes of data. Get ideas of how to apply iterative, self-optimizing data analysis in your organization and enable your own analytics center of innovation.

Biography

Ryan Caplan is Founder and CEO of ColdLight Solutions, a Software as a Service technology company who uses next generation automated machine learning technology (called Neuron™) to help businesses make smarter, quicker decisions. ColdLight’s clients include leaders in pharmaceuticals, financial services, media/entertainment and insurance. A pioneer in the software industry, Ryan led an international team of software engineers to develop one of the world’s first real time internet banking platforms. He has also brought consultative leadership to some of the world’s largest companies including Oppenheimer Funds, Rohm & Haas, Aramark, Wyeth, Shire, Comcast, MBNA and Lincoln Financial. Ryan is a frequent guest lecturer on the topics of Advanced Analytics and Entrepreneurship at Fortune 100 businesses and major universities.