The Institute for Business and Information Technology (IBIT) at Temple University has been offering no cost digital transformation services to small businesses and non-profits since the start of the pandemic. In this post, we focus on the experience of transforming businesses in the wellness industry.
NYVA Healthcare Services
Kyra Lloyd and Joe Pacitti were able to rapidly transform NYVA Healthcare Services — they updated the website, added online job applications for new employees, added COVID-19 guidelines to the website, and configured social media.
One of the owners NYVA Healthcare Services, Nadia, was very grateful – “For the amount of work the team performed in just a short amount of time, we are very impressed! They were very professional,” she says.
Impressive Healing Massage and Bodywork
Massage therapist and owner of Impressive Healing, Mamapolo Mokeyane, needed a website update that would allow her clients to book services online, and inform them of COVID-19 precautions and protocols. Aparna Rao and Kyra Lloyd quickly improved the website.
According to Mokeyane “You collaborated with me in bringing my vision to life. Your commitment to the project was amazing.” Lloyd agrees saying, “I learned a lot about leading projects, working with clients, and collaborating with my team.”
As One Wellness
Linda Hobbs, owner of As One Wellness, helps clients improve their wellbeing and relationships through psychotherapy, yoga, meditation, and more. However, during the beginning of the pandemic she needed help improving her business’s online presence.
Hobbs was pleased with the outcome. “You connected well with me,” she says. “You sought to understand my business and you kept the project moving forward as scheduled. You showed professionalism and skill.”
Holistic Qigong Foundation
Given customer concerns, Kenneth Kramer’s business, Holistic Qigong Foundation, needed an updated website with a section for information about COVID-19 protocols and a cosmetic upgrade. Carly Civello and Kyra Lloyd worked with Kramer to create a new website, a consultation pop-up, a COVID-19 update page, and an updated logo.
Kramer was happy with the new changes and excited to interact with more clients digitally. “You were very dedicated and responsive. I’m so happy with your help,” he says. The students learned a lot through the process. “I am very proud of the work I accomplished on this site: it was a big undertaking to change the whole look and feel of a website,” Lloyd says. “I hope all of the changes we made help Ken’s business long-term,” Civello says.