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JEFF MANGO

Jeff Mango - FOX IT INNOVATOR AWARD - 2014

FOX INFORMATION TECHNOLOGY INNOVATOR AWARD
FIFTEENTH ANNUAL IT AWARDS

Jeff Mango is Vice President of Total Customer Experience in a new marketing organization at Verizon. Previously he lead the customer and business intelligence organization (CBI) that was the first of its kind. Built from the ground up, CBI was designed to align company-wide strategies and initiatives for listening and understanding the Voice of the Customer and Voice of the Employee. Mango’s team leverages social/digital media insights across Verizon’s business units in order to enhance the overall end-to-end customer experience and increase operational efficiency. Targeted business information and solutions help drive improvement in customer experience and loyalty, which increases revenue and reduces operating costs. He is based out of Verizon’s Corporate Headquarters in Basking Ridge, N.J.

Mango began his career in the wireless industry as a retail sales representative and has held a variety of leadership positions in multiple regions. Prior to his move to Verizon’s corporate offices, Mango was President of the Georgia/Alabama Region for Verizon Wireless. He is a three-time winner of the Verizon Wireless President’s Cabinet for sales achievement.

Mango holds a Bachelor of Science degree in Sales and Meeting Management from Johnson & Wales University in Providence, Rhode Island

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IT LEADER AWARD

  • JOHN TURNER
  • MICHAEL BRADSHAW
  • LINDA DILLMAN
  • GEORGE LLADO
  • JOHN T. MARCANTE
  • SUJA CHANDRASEKARAN
  • ADRIAN R. GARDNER
  • JOSEPH C. SPAGNOLETTI
  • J. CHRIS SCALET
  • BILL McDERMOTT
  • CRISTOBAL I. CONDE
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  • SUSAN J. UNGER
  • FORD CALHOUN
  • GEORGE C. NOLEN
  • ANDREA ANANIA
  • BRUCE FADEM
  • KENT SEINFELD

IT INNOVATOR AWARD

  • JAMES RHEE
  • NED MOORE
  • ROBERT MOORE
  • JEFF MANGO
  • MATTHEW GILLIN
  • ALEEM WALJI
  • K. VENKATESH PRASAD
  • KURT HOLSTEIN
  • ANNE MULLINS
  • JONATHAN A. BRASSINGTON
  • MATTHEW C. MULLENWEG
  • FRANK R. SANCHEZ
  • JEFFREY CITRON
  • NIRAJ PATEL
  • PAUL H. RUSSELL
  • JAMES SHEWARD
  • MATTHEW S. PITTINSKY
  • JOSHUA KOPELMAN

IT AWARD FOR DISTINGUISHED ALUMNI

  • DAVE KOTCH
  • SATBIR BEDI
  • RICH BRENNAN
  • DINESH R. DESAI
  • LINDA DESCANO
  • ATISH BANERJEA
  • MARC E. SNYDER
  • JOHN H. SHAIN
  • RICHARD I. COHEN
  • PHILIP P. JAURIGUE
  • JOE WEISS
  • DANIEL T. GARRETT
  • BEN-SABA HASAN
  • SONDRA L. BARBOUR

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