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Threats and Opportunities in Geographic Information Systems

GIS 2016

David Lanter

Temple University

August 2016

Geospatial data produced by geographic information systems (GIS) play a central role in domestic economic and governmental activities. Publicly shared geographic information detailing locations and make-up of critical infrastructure have recently become a concern. This report outlines the unique opportunities, history, and threats of GIS, and how to effectively handle information security risks associated with public GIS data.

The National Academy of Public Administration identified GIS data as essential to greater than 50% of the nation’s domestic economic activities

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© 2016 The IBIT Report, Institute for Business and Information Technology, Fox School of Business, Temple University, Philadelphia, PA 19122, USA. All rights reserved. ISSN 1938-1271.

Implementing Board Oversight of Cybersecurity

IBIT Report Implementing Board Oversight of Cybersecurity 2016

Rich Flanagan and Janet Yeomans

Temple University

March 2016

While oversight of cybersecurity risk management should be a regular agenda item for boards of directors, many boards do not have the knowledge or experience to address it. This IBIT Report is a call to action for boards, urging them to think more carefully about their investment of time and attention in securing their information assets. For boards just starting out as well as those already attempting to deal with this issue, the authors detail the steps to define roles and responsibilities, influence corporate culture, develop processes, and establish partnerships.

Many well-known and well-respected companies, when hit by hackers, have had their customers’ data security compromised along with their reputations. Others have not. Why?

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© 2016 The IBIT Report, Institute for Business and Information Technology, Fox School of Business, Temple University, Philadelphia, PA 19122, USA. All rights reserved. ISSN 1938-1271.

Show Me The Way To Go Home

IBIT Report Show me the way home 2016

Brad N. Greenwood and Sunil Wattal

Temple University

January 2016

The introduction of ride-sharing platforms such as Uber and Lyft have dramatically transformed the traditional licensed livery industry. However, their entry has not been without major controversy and debate on proper legal oversight, the impact on consumer safety, and overall benefit to the larger society. This IBIT report examines this tradeoff by first exploring the growth of the “sharing economy,” its benefits, and as its perceived threats to existing business models. It then focuses on an important social benefit that can come from this new service: the extent to which Uber has led to reductions in alcohol-related motor vehicle deaths.  The report shows that alcohol-related motor vehicle deaths fell by up to 5.6% in California after the introduction of Uber X. These results will interest public policy makes, regulators, the taxi industry, and others interested in the impact of the peer economy.

Alcohol-related motor vehicle deaths fell by up to 5.6% in California after the introduction of Uber X

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© 2015 The IBIT Report, Institute for Business and Information Technology, Fox School of Business, Temple University, Philadelphia, PA 19122, USA. All rights reserved. ISSN 1938-1271.

Is Government IT Spending Worth It?

The IBIT Report Is IT worth it? 2015

Min-Seok Pang

Temple University

October 2015

Are tax dollars spent on information technologies (IT) worth it? Recent news of notable IT failures in the public sector, including a troubled launch of the Federal Health Insurance Marketplace (Healthcare.gov) in 2013, cast doubts on the government’s ability to manage large-scale IT investments. This report details how much return state governments in the U.S. can generate on IT investments that create greater efficiency. The research shows that, on average, a $1 increase in the budget of state chief information officers (CIO) leads to a $4.05 decrease in current expenses and capital depreciations.

Cost reduction depends on the authority and power a state CIO is given by the state legislature and the source of IT budgets managed by the CIO

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© 2015 The IBIT Report, Institute for Business and Information Technology, Fox School of Business, Temple University, Philadelphia, PA 19122, USA. All rights reserved. ISSN 1938-1271.

Improving Content Strategy: What Businesses can Learn from Data Journalism

IBITReport_DataJournalism2015_Cover

Meredith Broussard

Temple University

July 2015

Data—facts and statistics that are collected and used for reference or analysis—is far from a boring group of information bits. The most promising journalism start-ups of recent years focus on data journalism, the practice of finding stories in numbers and using numbers to tell stories. This is great news, because marketing in 2015 is all about content, and content creation requires presenting stories and information in a way that’s engaging to the reader. This report will help business leaders apply the data journalism model to content strategy and marketing campaigns.

engage more deeply with customers = data journalism = traditional journalism + analytics + programming + visualization

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© 2015 The IBIT Report, Institute for Business and Information Technology, Fox School of Business, Temple University, Philadelphia, PA 19122, USA. All rights reserved. ISSN 1938-1271.

CASE STUDY: IT Transformation at The Campbell Soup Company

IBITReport_CampbellSoupLuke Nixon and David Schuff

Temple University

November 2014

This report describes the case of Campbell Soup Company’s (CSC) IT-driven organizational transformation at a key inflection point – the successful transition to a new service management operating model. Like similar transformations at other well-established organizations, this effort required an ambitious reinvention of its operating model. There were various drivers for the change, including lower cost and higher service quality, but a key result was the Information Technology function’s emergence as a critical strategic partner for the business. This is reflected in IT’s emerging role as a demand-shaping, instead of an order-taking, operation. This report reflects on the success of the initiative, as well as identifies areas for further gains with key lessons for other IT organizations facing similar internal and external pressures.

The report reveals a fundamental tension between the drive for ingenuity and competing demands.

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© 2014 The IBIT Report, Institute for Business and Information Technology, Fox School of Business, Temple University, Philadelphia, PA 19122, USA. All rights reserved. ISSN 1938-1271.