• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

IBIT

  • Home
  • Knowledge
    • Case studies
    • Digital Innovation Foundry
    • Projects and Research
    • The IBIT Report
    • National Information Systems Job Index
  • Talent
    • Mentoring Program
    • Scholarships
    • Temple Analytics Challenge
    • National Cyber Analyst Challenge
    • Professional Training
  • Engagement
    • Executive-in-Residence
    • Digital Leader Fireside Chats
    • Symposiums
    • Small Business and Non-Profit Digital Transformation
    • Information Technology Awards
    • Advisory Board
  • Sponsors
  • About
    • Annual Report 2020-2021
    • News
    • Staff
    • Advisory Board
    • Contact Us and Directions

Is Outsourcing a viable long-term business strategy?

February 4, 2004
7:30 to 10:00 AM
Fox/Gittis Foyer
Liacouras Center
Temple University Main Campus

There is no technology topic that is currently more visible to the collective communities of technologists, business executives and even the general public than the subject of Outsourcing. From its origin as a management efficiency practice for controlling IT costs and focusing upon core competencies, Outsourcing has ventured far beyond its original technology boundaries. The practice of Outsourcing now has economic, competitive and even political implications. Outsourcing has reached the point of being not only a component of a company’s technology strategy but in many cases their business strategy. But is the growing practice of outsourcing technology functions and the execution of specific business practices a viable long term strategy?

Panelists

  • Larry Dignan, News Editor, Baseline
  • Bruce Hillier, Partner, Global PeopleSoft AMS, IBM
  • Michael Palmer, Allied Office Supplies, Inc., CIO & EVP Supply Chain Management
  • Niraj Patel, Executive VP & CIO, GMAC Commercial Mortgage
  • Rajiv Tandon, SVP Banking, Financial Services, and Automotive, Syntel

Moderator

  • Bill Siegle, CIO, ACE INA Holdings, Inc.

Summary

The Panel primarily focused upon three major components of the topic of Outsourcing. These were the long term viability of Outsourcing, the critical success factors in its implementation and career and developmental considerations for students.

Outsourcing is first and foremost a business response to fundamental and competitive factors. Such opportunities as expense reduction, efficiency improvements, organic business growth, response to acquisitions and skill improvement are quite simply driven by the economic reality of globalization. The business practice of Outsourcing has no geographic or political constraints. Outsourcing will in fact penetrate more deeply into the value chain of a company, having been initiated as a technology practice but now growing rapidly into areas of business process.

The implementation of Outsourcing requires considerable skill and focus beyond conventional projects. Aspects of onshore, nearshore and offshore Outsourcing were discussed. While greater opportunity for expense reduction occurs with the practice of offshoring, there is also a greater degree of risk. Successful Outsourcing practices must include:

  • Substantial change in processes to leverage the new business model
  • Keen awareness of cultural impacts upon doing business
  • Complete and thorough documentation of processes being changed
  • Honest and open communication to employees

From a student perspective there were a number of observations:

  • Recognize that Outsourcing is a reality and do not restrict yourself to one specialized area of expertise
  • Always focus upon what value you bring to your employer and constantly upgrade your skills
  • Know your employer’s business, not just the technology you individually support
  • Smaller companies, in particular, may be driven to Outsourcing and this provides opportunity for an employee to understand multiple components of a business.

ibm

Share:

  • Email
  • Print
  • Tweet

Primary Sidebar

IBIT NEWS

Workshop will focus on the role of metaverses, AR, VR, and digital twins

Career Experience wins 2022 Digital Innovation Award

Jignesh Patel, SVP at AmerisourceBergen

Information Systems Job Index 2022

Vince Ford, SVP at Curtis Institute of Music

20th Annual IT awards

IBIT Scholarships 2022

The digital transformation of workforce development summit

Agora World and LogixCxt win 2021 Digital Innovation Awards

Sondra Barbour, Executive-in-Residence spends the day engaging with students

Digital Innovation Award

9th annual IT career fair attracts 23 employers

IBIT Annual Report 2020-2021

Digital Innovation Foundry Projects in 2021

Digital Fireside Chats kept big ideas flowing during social distancing

[Read More...]

Footer

Fox School of Business

Institute for Business and Information Technology

210 Speakman Hall
1810 N. 13th Street
Philadelphia, PA 19122

RSSLinkedinFlickr

ABOUT IBIT

  • About
  • Staff
  • Advisory Board
  • Sponsors
  • News
  • Contact us and directions

Search

RSS IBIT NEWS

  • Workshop will focus on the role of metaverses, AR, VR, and digital twins
  • Career Experience wins 2022 Digital Innovation Award
  • Jignesh Patel, SVP at AmerisourceBergen
  • Information Systems Job Index 2022
  • Vince Ford, SVP at Curtis Institute of Music
  • 20th Annual IT awards
  • IBIT Scholarships 2022
  • The digital transformation of workforce development summit
MORE NEWS...

Copyright © 2023 IBIT · Fox School of Business · Temple University · contact us at ibit@temple.edu

loading Cancel
Post was not sent - check your email addresses!
Email check failed, please try again
Sorry, your blog cannot share posts by email.