Temple Information Technology Services (ITS) provides access to a wide range of university resources through TUportal—a centralized hub for the Temple community. ITS has launched an initiative to reimagine TUportal, with a focus on improving accessibility, efficiency, and overall user experience.
DIF Role
In phase 1, DIF reviewed the current state of the Portal and conducted focus group with each stakeholder group to understand their needs and concerns. And in phase 2, reviewed the results from above and suggested a new redesign with help of reviews from students and other stakeholders.
Project Owners
DIF Consultant
MIS student
Fox School of Business
Impact
“Being able to work on the DIF project was a great experience that gave me a better understanding of user-centered/focused design. Having the opportunity to contribute to the redesign of the Temple University portal allowed me to see firsthand how thoughtful UX/UI decisions can significantly improve how students interact with and navigate digital platforms. ” Rhenece Andrew
“Working on the redesign of the TUportal was one of the more rewarding opportunities that I’ve had at Temple. Collaborating with a cross-functional team of students, faculty and administration, we focused on improving the user experience for the Temple community by simplifying navigation, streamlining access to key resources, and ensuring the design reflected real user needs. It was a powerful example of how thoughtful UX design can transform a digital environment into something intuitive, accessible, and genuinely supportive of the student experience. It is terrific to see how the ITS department integrates the needs of the community in their design framework” Amy Lavin
Manoj Chacko managed this project for DIF
