IBIT

Engages with industry to develop digital knowledge and talent

Feature

Fall 2025 Mentoring Session with Bruce Fadem and Chris Cera

Mentoring Fall 2025

This fall, The Institute for Business and Information Technology’s (IBIT) mentoring program hosted two engaging sessions featuring Bruce Fadem, Retired VP & CIO of Wyeth, and Chris Cera, CEO of Arcweb Technologies—both esteemed members of the IBIT Advisory Board. The sessions brought together 11 Management Information System students at various stages of education. This new format fostered vibrant discussions and a rich exchange of perspectives.

Students benefited from direct access to senior executives, gaining insights into leadership, innovation, and career development. The sessions were not only informative but also energizing, highlighting the power of mentorship in shaping future professionals.

mentoring2

We extend our sincere thanks to Bruce and Chris for their continued support and dedication to Temple students. Their contributions help make the mentoring program a cornerstone of student engagement and professional growth.

David McGettigan, SVP, Pfizer, appointed Executive in Residence

Temple University’s Institute for Business and Information Technology (IBIT) has appointed Pfizer executive David McGettigan as its Executive in Residence in Fall 2025.

David McGettigan, Senior Vice President at Pfizer, is a distinguished IT leader recognized with the IT Leader award at the 23rd annual information technology awards. He also serves as a member of the IBIT Advisory Board.


On October 22, 2025, McGettigan spent the entire day at Temple University as part of the IBIT Executive in Residence program. During his visit, he actively engaged with both students and faculty, participating in numerous open-ended discussions aimed at fostering industry-academic collaboration and sharing his expertise.


The IBIT Executive in Residence program is designed to facilitate meaningful engagement between industry leaders and the Temple University community.

Digital Innovation Foundry Scholarship 2025

Digital Innovation Foundry (DIF) Scholarships are awarded to high performing students who demonstrate exceptional achievement and accomplishment. Moa Al Balushi and Abby E Dorotov are the recipients of the Fall 2025 endowed DIF Scholarships.

Abby E Dorotov

Persson-Barbour Endowed Scholarship
Fall 2025

Moa Al Balushi

Persson-Barbour Endowed Scholarship
Fall 2025

IntelePeer’s AI Revolution – Enhancing Benevis LLC’s Patient Call Experience

Benevis LLC, a dental practice management company serving 1.2 million patients annually, partnered with IntelePeer to resolve call center inefficiencies affecting Medicaid patients. Facing high call volumes and extended wait times, Benevis implemented IntelePeer’s SmartAgent AI platform.

An intent study revealed that 61% of calls involved appointments while only 13% required live agents. SmartAgent automated appointment scheduling, rescheduling, and confirmations, allowing human agents to focus on complex cases.

Results included dramatically reduced call center workload, faster service delivery, and hundreds of thousands in operational savings. The AI solution integrated seamlessly with existing systems and provided scalability for future automation. IntelePeer’s conversational AI delivered measurable ROI while enhancing patient experience and maintaining compliance standards.

Click here to read the full summary of the case study!

The case study was led by Neha Mittal and Munir Mandviwalla for the Institute for Business and Information Technology (IBIT) at Temple University. The case has been accepted for publication by Ivey Publishing, a leading case publisher in over 136 countries.

5th Annual Fox Case Writing Competition – AI, Analytics & Automation

Submit a case on AI, Analytics & Automation and get recognized with prizes

The Institute for Business and Information Technology (IBIT) in collaboration with the Fox School of Business Translational Research Center invites submissions to the 5th Annual Fox Case Writing Competition – AI, Analytics & Automation.

Suggested topics include:

  • Process Optimization – AI-driven efficiency, cost reduction, automation
  • Business Challenges – Implementation hurdles, workforce adaptation
  • Strategic Impact – Analytics for decision making, AI enabled innovation
  • Industry Applications – Use cases in industry (e.g., healthcare, finance, retail)

Prizes of $2,000 for 1st place and $1,500 for 2nd place 

To learn more see below and the calendar:

Are you an industry expert? Partner with us to write a case about your accomplishments, we will help you produce and publish teaching and research materials.

For more information contact ibit@temple.edu or Neha Mittal

Sponsors

Fox School of Business | Translational Research Center (TRC)
Center for Ethics, Diversity and Workplace Culture (CEDWC)
Institute for Business and Information Technology (IBIT)
Ivey Publishing
Innovation and Entrepreneurship Institute (IEI)
Temple Center for International Business Education and Research (CIBER)