Case

IBIT is pleased to announce the following new cases on digital transformation and innovation, most of which feature our partners and board members.

Meta: Digitally transforming workforce management at scale and with agility

Munir Mandviwalla, Laurel Miller, and Larry Dignan. Ivey Publishing, August 2023. Available at Harvard Business Publishing, W33549-PDF-ENG.

Atish Banerjea, the chief information officer of Meta Platforms digitally transformed recruitment and enabled remote work for 70,000+ employees worldwide. Learn how Banerjea and his team pivoted Meta’s office-centric culture to remote work by applying Agile MVP principles. The case sets the stage to discuss the future of work, workforce digital transformation, and Agile MVP principles as a management tool.  

Alexion: Digital co-innovation accelerates the application of analytics

Larry Dignan, Laurel Miller, and Munir Mandviwalla. Ivey Publishing, February 2023. Available at: Harvard Business Publishing W28560-PDF-ENG.

George Llado, then chief information officer of Alexion co-innovated with startups to rapidly set up a big data analytics platform to increase sales. Learn how Llado’s ‘best athlete’ approach to source talent and vendors is low-cost and agile. The case sets the stage to discuss how firms can achieve success with big data and analytics using co-innovation principles to accelerate implementation.  

Emtec: Culture, Acquisitions, and Co-innovation as the Upstream Future for Midmarket Firms

Munir Mandviwalla, Larry Dignan, Laurel Miller, and Bertrand Guillotin. Ivey Publishing, February 2024. Available at: Harvard Business Publishing, W33454-PDF-ENG

Dinesh Desai and colleagues grew Emtec into a high performing mid-market IT services firm, by creating a unique culture, acquiring firms, and digital co-innovation. The case tells the story of a how a start-up grew through acquisitions and an entrepreneurial cooperative culture in the cut-throat trillion-dollar IT services market. The case also shows how co-innovation enables digital transformation.  

IBM Newco: A High-Stakes Spinoff Amid a Battle of the Tech Titans

Bertrand Guillotin, Theodore L. Hill, Munir Mandviwalla, and Julianne Sellin. Ivey Publishing, September 2023. Available at: Harvard Business Publishing, W33970-PDF-ENG.

The newly appointed CEO of US$19 billion NewCo (Kyndryl), Martin Schroeter, crafted a strategy, recruited leadership, defined a new identity, and brought along 4,600 customers and 90,000 employees of the spun-off managed infrastructure services part of IBM. The case sets the stage to discuss the trade-offs associated with a high-stakes spinoff, and how corporate culture, strategic purpose, and relationships interact in the context of digital transformation and change.

Photo by Jess Bailey on Unsplash

Dinesh Desai and colleagues grew Emtec into a high performing mid-market IT services firm, by creating a unique culture, acquiring firms, and digital co-innovation.

In the newly published case titled Emtec: Culture, Acquisitions, and Co-innovation as the Upstream Future for Midmarket Firms, Munir Mandviwalla, Larry Dignan, Laurel Miller, and Bertrand Guillotin tell the story of a how a start-up grew through acquisitions and an entrepreneurial cooperative culture in the cut-throat trillion-dollar IT services market. The case also shows how co-innovation enables digital transformation.

The case is dedicated to Dinesh Desai, Fox’78, founder, CEO, and Chairman of Emtec. He received the 2015 Fox IT Award for Distinguished Alumni and served on the IBIT board. Dinesh passed away on March 27, 2024.

Note: Colleagues of Dinesh interested in reading the case, please contact ibit@temple.edu

Meta: Digitally transforming workforce management at scale and with agility is a case by Munir Mandviwalla, Laurel Miller, and Larry Dignan featuring IBIT board member and Meta CIO Atish Banerjea.

The case outlines how Meta digitally transformed recruitment and enabled remote work for 70,000+ employees in a few months. Banerjea’s team pivoted their office-centric culture to remote work by applying Agile MVP principles.

The case sets the stage to investigate and research the future of work, workforce digital transformation, and Agile MVP principles as a management tool.

Alexion: Digital Co-Innovation Accelerating the Application of Analytics is a case by Larry Dignan, Laurel Miller, and Munir Mandviwalla, featuring IBIT board member, George Llado.

Llado co-innovated with startups to rapidly set up a big data analytics platform to increase sales. The case tells the story of how Llado’s ‘best athlete’ approach to source talent and digital co-innovation vendors is low-cost and agile, even in the regulated pharmaceutical industry.

One key aspect of his strategy was to work directly with venture funds including Sierra Ventures to identify best athletes such as Zaloni and Susan Cook, CEO. The case shows how firms can achieve success with big data and analytics.